Shipping Information and Returns Policy

Shipping Information

Free shipping for all U.S. orders under 72″. Contact us for international and large print shipping fees.

Production and Delivery Timeline

  • Lumachrome Trulife Acrylic Fine Art Prints: 3-4 Weeks
  • Fujiflex Crystal Acrylic Fine Art Prints: 2-3 Weeks
  • Chromaluxe Fine Art Metal Prints: 2-3 Weeks
  • Fuji Crystal Archive Paper Fine Art Prints: 1-2 Weeks

If you have a special request or need your order expedited, please contact us, and we will do our best to accommodate your needs.

Returns Policy

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.


We gladly replace items if they are defective or damaged. We expect the highest quality work from our production partners. If you received a damaged item, please contact us and describe the issue. Please be sure to take pictures of the issues so we can address them with our production partners.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. 

Since you are returning expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us for questions related to shipping and returns.